1. Why is it called Starting® Up® Your® Device®?
The phrase emphasizes the full onboarding flow — unboxing, firmware checks, seed creation, PIN setup and initial transactions — all key actions you perform when you start up your Trezor device.
2. Can I restore a wallet during the start up?
Yes. During the setup assistant you may choose to restore an existing wallet from a recovery seed. Enter your words in the correct order and confirm on the device.
3. What if my device requests a firmware update when starting?
Allow the official firmware update. Firmware updates include security fixes and improvements. Verify update prompts come from official software and the device screen displays expected confirmation messages.
4. Where should I keep my recovery seed after starting up?
Keep your recovery seed offline in secure, redundant locations. Use physical backup materials and avoid digital copies. Consider storing copies in separate secure places to mitigate theft or loss.
5. I’m confused about passphrases — should I use one?
A passphrase adds an extra layer of protection and creates hidden wallets accessible only with that passphrase. Use it if you need stronger privacy or multi-wallet separation, but remember that forgetting the passphrase means losing access to those funds.